January 10, 2006

Hmm. - Tribe's New Look (Jan 2006) - tribe.net

Tribe support me as an individual user, but not me as someone building value on the Tribe platform.


My thoughts on Tribe, in a discussion on
Tribe's New Look

2 comments:

John Powers said...

As always you get to the nub of things.

My computer skills are rudimentary. So I have some appreciation for how hard it is to design sites that people like me can use. I also supect that people like me often get in the habit of doing things in sub-optimal ways.

At Tribe what I want to do is to check in to see if there are new posts in threads I happen to be following that day.

With the new format I go to My Tribes, click on the tribe, click on the topic filter. It seems I must use the back button to get to "my tribes" again to move on to the next thread in another Tribe I'm interested in reading.

Either I'm missing something about navigation or this is much harder than it used to be. But nobody seems to be complaining about that.

Okay, this is the wrong place to be talking about the specifics of Tribe.

What I find interesting is that from your post it's clear you "get" how people use Tribe and the very smart people at Tribe with all their research seem to be "miss" it.

You're on to something with the issue of trying to impose the local angle. But it's a more general problem I suspect; one that affects developers more broadly: users actually do stuff differently than developers think they ought.

Feedback from users raely penetrates the develper's image of the way things ought to be.

John Powers said...

It's very impressive to me how all of the tribe management is participating in the discussions of this new roll out. I really like tribe and I see that they've got some stellar ideas for what's to come.

From a few days of the feedback sessions on this matter at tribe, I strongly suspect my criticsm--developers don't listen to feedback--is wrong.